Same Privacy Rules
Whether you're on our live casino, slots lobby or sportsbook, the same data-protection standards apply to your account and payment details.
LEGAL REFERENCE
Your data. Your control. Our commitment.
We built feng4d around your trust. This privacy policy shows exactly how we collect, use and protect your information when you open an account, deposit via DANA, OVO...
Data ProtectionTransparent PracticesIndonesia-CompliantAccount SecurityPayment Privacy
What we collect and why
When you join feng4d, we collect your name, email, phone number and payment details to verify your account and process deposits through DANA, OVO, GoPay and QRIS. We also track your gameplay activity, session history and account balance to deliver the lobby experience you expect, detect fraud and comply with local regulations in supported Indonesian regions. We never sell your personal data
to third parties. Your information stays with us and our trusted payment processors.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
24/7 SUPPORT
Questions about your privacy
Email Support
Reach our privacy team at [email protected] with any concerns about how we handle your data, account details or payment information.
Account Settings
Review and update your personal information, communication preferences and data-sharing choices directly from your feng4d account dashboard.
Data Requests
Request a copy of your personal data or ask us to delete your account by contacting our compliance team within 30 days of submission.
TRUST MARKERS
How we earn your trust
Encryption Standard
All account logins, payment transactions and personal data travel through SSL 256-bit encryption, the same standard used by banks across Indonesia.
Payment Partner Vetting
DANA, OVO, GoPay and QRIS processors we work with meet Indonesia's financial data-protection requirements and undergo annual security audits.
No Third-Party Sales
We do not monetize your data. Your email, phone and gameplay history remain confidential and are never shared with advertisers or data brokers.
Fraud Detection
Our system monitors account activity for suspicious logins and unauthorized transactions, alerting you immediately if we spot unusual behaviour.
Compliance Review
Our privacy practices align with Indonesia's data-protection frameworks and are reviewed quarterly by our legal and compliance teams.
Transparent Logging
We keep detailed records of when your data is accessed, by whom and why, so you can request an audit trail at any time.
SIDE BY SIDE
Consistency across feng4d
Unified Account
Your single feng4d login protects all your information across every game type and betting market we offer in supported regions.
One Payment Layer
DANA, OVO, GoPay and QRIS deposits flow through the same secure gateway, so your financial data is handled consistently.
Consistent Retention
We keep your account data for the same period across all sections of feng4d, whether you're inactive or actively playing.
Mobile & Desktop Parity
Your privacy protections are identical whether you access feng4d on your phone, tablet or desktop browser.
Audit Trail Everywhere
Every login, deposit and withdrawal is logged and available for your review across the entire feng4d platform.
Support Access
Our support team follows the same data-access protocols regardless of which game or market you're asking about.
What defines our privacy approach
Account Verification
We verify your identity once during signup to prevent fraud and comply with Indonesian financial regulations, then keep your verified status secure.
Session Tracking
We log your login times and device details to detect unauthorized access and let you review your account activity history anytime.
Payment Audit
Every DANA, OVO, GoPay and QRIS transaction is recorded with timestamps and amounts so you can reconcile your account balance instantly.
Gameplay Records
Your bet history, game sessions and winnings are stored securely and available for download if you need them for personal record-keeping.
Cookie Transparency
We use cookies to remember your preferences and keep you logged in, but never to track you across other websites or sell behavioural data.
Data Retention
We keep your account data for seven years after closure to meet Indonesian tax and anti-money-laundering requirements, then delete it securely.
Privacy questions answered
We retain your account information for seven years to comply with Indonesian financial regulations and tax requirements. After that period, we securely delete all personal data. You can request early deletion by contacting [email protected].
Yes. Log into your feng4d account, go to Settings > Privacy, and select 'Download My Data'. We'll email you a complete record of your personal information, transactions and gameplay history within 14 days.
We share only the minimum data needed to process your deposit: your name, phone number and transaction amount. These payment processors handle that data under their own privacy policies, which we encourage you to review.
Your privacy rights remain unchanged. Any buyer must agree to honour this policy and your data-protection rights. We'll notify you by email if ownership changes and give you 30 days to request deletion.
We monitor login patterns, deposit sources and betting behaviour using automated systems. If we spot suspicious activity, we'll freeze your account temporarily and contact you to verify it's really you before restoring access.
Yes. You can disable non-essential cookies in your browser settings, but some cookies are required to keep you logged in and process payments securely. Disabling them may affect your feng4d experience.
Email [email protected] with your concern. If you're not satisfied with our response within 30 days, you can escalate to Indonesia's data-protection authority for formal review and investigation.